DiversityFIRST Certification

Curriculum Outline

The DiversityFIRST™ Certification Program involves a 5-day, on-site classroom curriculum leading to a Certified Diversity Professional (CDP) designation. In addition, assignments and readings from the DiversityFIRST™ Toolkit are required prior to the on-site program. Participants are given password-protected access to the toolkit.

The CDP examination is administered during the final day of the program.

Diversity Domain 1: The Business Case for Diversity and Inclusion*

Module 1: The Evolution of Diversity and Inclusion

  • Equal Employment Opportunity and Affirmative Action
  • Current Protections
  • How Do They Differ?
  • Dimensions of Diversity
  • What is Diversity?
  • Systems of Inclusion
  • Leveraging D&I for Innovation and Creativity


Module 2: Trends Driving the Business Case for D&I

  • Changing Demographics
  • Buying Power
  • Talent/Skill Shortages
  • Globalization and Technology
  • Employee Expectations


Module 3: The Multigenerational Workforce

  • The Multigenerational Workforce
  • The Millennial Generation: Definition of D&I
  • The Millennial Generation: Employee Experience in the Workplace


Module 4: Video and Discussion


Diversity Domain 2: Cultural Competence*

Module 1: Culture and Elements of Culture

  • Culture
  • Elements of Culture
  • Video and Discussion
  • Ethnocentrism and Cultural Relativism


Module 2: Unconscious Bias, Impact, and Approaches for Reducing it

  • Knowing Yourself: Do You Have a Bias in Business?
  • Impact of Unconscious Bias in the Workplace
  • Video and Discussion
  • Top 10 Ways to Combat Unconscious Bias in the Workplace


Module 3: Micro-Inequities in the Workplace

  • What Are Micro-Inequities?
  • Cumulative Effects of Micro-Inequities

Module 4: Cultural Competence: A 21st Century Competitive Advantage

  • Cultural competence Defined
  • 10 Cultural Competencies that Support Inclusion
  • Cultural Competence and Competitive Advantage
  • Cultural Competence Assessment


Diversity Domain 3: Measurement and Accountability*

Module 1: The Why, What, and How of D&I Measurement

  • Why Measure
  • What to Measure
  • How to Measure
  • The Diversity and Inclusion Scorecard
  • Key Performance Measures
  • Key Requirements for the Road to Results
  • Designing and Developing a Targeted D&I Scorecard
  • What Makes a Scorecard Successful?


Module 2: Accountability for Success of D&I Efforts

  • Who is Accountable?
  • Case Study


Module 3: Case Studies


Diversity Domain 4: Inclusive Leadership*

Module 1: Inclusive Leadership, Traits, and Behaviors

  • What is Inclusive Leadership?
  • Video and Discussion
  • Inclusive Leadership Behaviors


Module 2: Strategic Diversity Leadership

  • Leadership as a Critical Change Factor
  • The Role of the Chief Diversity Officer


Module 3: DiversityFIRST™ Leadership Series

  • Guest Speakers


Diversity Domain 5: Best Practices in Diversity and Inclusion*


  • Inclusive Recruiting
  • Employee Resources Groups
  • Diversity Councils
  • Diversity Awareness and Training


*Additional content may be added.